1. General provisions

These rules for the purchase and sale of goods (hereinafter referred to as the "Rules") are a legal document binding on the parties, which determine the rights and obligations of the Buyer and the Seller, the terms of purchase and payment for goods, the order of delivery and return of goods, the parties' responsibilities and others related to the purchase - sale of goods in the online store www.koreana24.com related provisions. By placing an order, the buyer confirms that he agrees with these Rules. The seller reserves the right to supplement or change these rules without prior notice. The buyer-seller relationship is governed by the rules in effect at the time the order was placed. The purchase-sale agreement between the buyer and the seller is considered to have been concluded after the confirmation of order acceptance is sent to the e-mail address specified by the buyer. Upon conclusion of the sales contract, these rules become an integral part of the sales contract.

2. Protection of personal data

When ordering goods in the online store www.koreana24.com, the buyer must provide the data requested during registration. The buyer is responsible for providing correct data during registration. By placing an order, the Buyer agrees that the personal data provided by him will be processed for the purposes of fulfilling the order. The Buyer also agrees that the e-mail specified by the Buyer informational messages necessary to fulfill the order of goods would be sent to the e-mail address. The buyer's personal data can be processed for marketing purposes only if the buyer himself expresses his consent. When registering in the online store and ordering goods, the buyer undertakes to protect and not disclose his login data to anyone. The Seller undertakes not to disclose the Buyer's personal data to third parties.

3. Buyer's rights and obligations

The Buyer undertakes to pay the Seller the agreed amount for the ordered goods and to accept them. Provide complete, detailed and correct information in the registration form. If the Buyer provides inaccurate, false or misleading data in the registration form, www.koreana24.com has the right to cancel the Buyer's registration and delete the data. If the Buyer's data provided in the registration form changes, the Buyer must update it immediately. By placing an order in the online store, the buyer agrees to these Purchase and Sale Rules and undertakes to comply with them and the established EU legislation.

4. Seller's rights and obligations

The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store www.koreana24.com. If the Buyer tries to harm the stability and security of the online store or violates his obligations, the Seller has the right to limit, suspend or cancel the Buyer's access to the online store immediately and without warning. The Seller undertakes to respect the Buyer's privacy right to the Buyer's personal information specified in the registration form and will not transfer it to third parties. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the online store without notifying the Buyer in advance. The Seller may unilaterally change the terms of these Rules. If the Buyer does not use the services of the online store for a long time, his login account may be deleted. If the Buyer continues to use the services provided by www.koreana24.com after the changes to these terms and conditions, it is considered that the Buyer has accepted the change in the Rules.

5. Settlement procedure Orders are accepted only through the www.koreana24.com online store. All product prices are in euros, including value added tax. The seller has the right to change the prices of goods sold in the online store at any time. The price of the goods does not include the costs of delivery of the goods, they are calculated at the time of the order and added to the final price of the order. The price of the product, which the Buyer undertakes to pay to the seller, is the price indicated in the buyer's shopping cart at the time of placing the order. 6. Delivery conditions The buyer undertakes to indicate the exact place of delivery of the goods. In all cases, the Seller is released from responsibility for non-compliance with the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control. If the goods are returned to the Seller due to the fault of the Buyer with an incorrectly specified or inaccurate address, or if the goods are returned to the seller without taking them from the post office within the maximum storage period, the Buyer must pay the costs of re-shipment to the Seller, and if the goods were returned from the post office, cover the costs of returning the goods to the Seller as well . If the Buyer refuses to accept the shipment again (i.e. after demanding a refund for the goods), the money for the shipment is not returned to the Buyer. The buyer must immediately inform the seller if the shipment contains unordered goods or the wrong quantity of them, incomplete goods. The buyer must e-mail email info@koreana24.com to inform the Seller. 7. Product guarantees Each e-mail the details of the product sold in the store are generally indicated in the product description attached to each product. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the buyer. Each e-mail the product sold in the store has a certain expiration date, the specific term of which is indicated on the product packaging or the like. If at the time of delivery of the goods to the buyer the expiry date of the goods has expired, the Seller undertakes to take back such goods and replace them with similar suitable goods or return the money paid for the expired goods. 8. Return and exchange of goods Quality cosmetic products are non-exchangeable and non-refundable. The buyer has the right to return the product only in the following cases: if the shipment contains unordered goods or the wrong quantity of them, incomplete product assembly, low-quality product. The goods are considered to be of poor quality if the expiry date of the goods has expired, the goods contain ingredients prohibited by legislation, the consistency or other essential characteristics of the goods have changed due to improper storage conditions before the goods are handed over to the buyer, the goods are mechanically damaged, their packaging is damaged or the quality of other goods is different. shortcomings. In order to return the defective product(s), the Buyer can do so within 14 (fourteen) days from the day of delivery of the goods to the Buyer by informing the Seller by e-mail. by email to info@koreana24.com, attaching photos of the item and/or package describing the problem. The returned product must be in its original, neat packaging, undamaged, unused, in the same set as the Buyer received it, without losing its appearance as a product (label intact, protective film not torn off, etc.). When returning the product, it is necessary to submit a paper (printed) document of its purchase (a copy of the order, order). When a defective product is returned, the Seller undertakes to replace the defective product with a similar product or refund the Buyer. When returning the wrong product, the Seller undertakes to replace such product with the required product. If the required product is not available, the Buyer will receive a full refund (for the product and the actual shipping costs incurred). If the Buyer returns the product purchased with a discount, the amount paid for the product is returned with the valid discount. The money for the returned product is returned to the Buyer no later than within 14 days, counting from the receipt of the return application. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods established by these Rules. 9. Marketing and Information The seller can organize various promotions and offers. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares shall be effective from the moment of their change or cancellation. The Seller sends notifications to the Buyer to the e-mail address specified in the Buyer's registration form. The Buyer sends all messages and questions to the Seller's e-mail. with the contacts specified in the "Contacts" section of the store. The Seller is not responsible if the Buyer does not receive information or confirmation messages sent due to internet connection, e-mail service provider network failures, messages falling into the SPAM category, or due to incorrect data specified by the Buyer. The buyer's personal data may be processed for marketing purposes under the conditions specified in point 2.4 of these Rules 10. Final Provisions These Rules for the purchase and sale of goods are drawn up in accordance with EU laws and regulations. EU law applies to these rules. All disagreements arising from the implementation of these rules are resolved through negotiations. If an agreement cannot be reached, disagreements are resolved in accordance with the procedure established by EU law.